frequently asked questions

Why should I pay for this program when I can use online and free resources and do my own research?

Yes, you are right there are plenty of free resources, podcasts, and online research that can be done, but the truth is how many of these great ideas do you actually implement?  You can spend a lot of time and money chasing ideas.  Working with Jennifer allows you to have a step-by-step customized plan that works for your business, keeps you focused, answers the issues you specifically have, and receives the accountability you need to get the results you desire. 

I am so busy running my business, how will I have time for this?

You will need to set aside 2 hours per month for online consulting calls and then time each week to work on implementing the strategies we outline for your business.  The fun part, this is not homework, these are real-world tried and tested business strategies that you will bring to market immediately as we work together, and therefore get the results you desire for your business. 

I really do not think I can afford to invest in this right now.

Trust me, I understand this is an investment.  What is important to consider is the long-run return on your investment.  I can help you quickly identify opportunities for growth, uncover the blindspots that might have you stuck, and my focus is to help you make more money for yourself and your family.  You will see the effects of your investment for years to come and will pay off significantly for you. 

Do I have to follow a specific plan or program?

This program is completely customizable.  After the initial month 1 business analysis, Jennifer will create a road map for you based on what your business needs.  With over 20+ years of running a successful brick-and-mortar business, she has a lot of experience and teachings to share.  No more following canned approaches and pre-assembled templates. 

Am I guaranteed results?

Of course, I can not guarantee what your exact results will be, each business and industry is different, however, I can tell you that you will personally and professionally grow.  I can tell you 100% of every single client that I have served has had positive results. Results such as a 15% increase in profitability, saving 5 hours a week in their precious time, a 6% increase in customer retention, and more.  Please look to my testimonials on this page, my website, or social media to hear what others have to say. 

Excellent
Based on 15 reviews
Rachel DuShaw
Rachel DuShaw
2023-08-22
Simply put, doing a 1-on-1 session with Jen has been one of the best investments I’ve made in my business. I met with Jen just over a month ago and have already seen a return on my investment. She worked with me on messaging updates, pricing changes, and help me create a road map for my business. On top of being incredibly business savvy, with years worth of knowledge to share, she also understands what it’s like to be an entrepreneur and mom. Something that I personally had a hard time balancing. Her empathy and compassion is something that I won’t forget and she gave me a much needed confidence boost. I cannot recommend Jen enough!
Kaira Williams
Kaira Williams
2023-07-01
Jen is amazing to meet 1-on-1 when it comes to needing guidance when navigating growth in a small business. Meeting with her during a 3 hour intense session to work on specific need was a perfect fit for my business and was exactly what I was looking for. I was able to come up with different routes that were all wise decisions as I go back to school full time to finish my bachelors degree. Highly recommend!
Matt Newell
Matt Newell
2023-06-12
Working with Jennifer at Next Wave Business Coaching was everything I had hoped for and more. She was able to help open my eyes to those blind spots in my business that I didn’t see (or didn’t want to see!). Jennifer’s coaching method started with getting to know us, and what our vision for the future was and then helped us to set goals and helped us with our own accountability to continue to grow towards those goals. As a husband and wife Team, our business comes with an extra set of complications that Jennifer was able to again help is navigate without “taking sides” and helped us to come to a better understanding of each of our roles and how we can best work together. Jennifer’s personal approach and understanding makes us feel that we not only have a coach, but a mentor and a friend who is genuinely interested in seeing our business grow. Thank you for all your help and guidance!
Aimee Jackson
Aimee Jackson
2023-02-09
Jen has taken me from a behind the scenes owner to a front man. She has coached me through some really tough stuff. I have a better understanding about my business and myself. She takes the time to look at every aspect of your business and finds ways to make it better. She takes the dead parts and brings it to life. I am very grateful for her coaching and how she has taught me to a better business owner.
Tanya Thompson
Tanya Thompson
2023-01-30
It has been a pleasure to work with Jen at Next Wave Business Coaching. As a new entrepreneur, I had a difficult time focusing on goals and formulating a strategy that was specific enough to produce growth. With guidance and coaching...I have been able to narrow in on a few specific goals and pay attention to variables that matter for overall growth within my business. Jen is a great cheerleader and advocate for your personal success within your business. She cares about your quality of life and will meet you where you are at in your business.
Lindsey Hicks
Lindsey Hicks
2023-01-23
I love the energy Jennifer contributes to any speaking engagement or 1:1 conversation. I can tell how truly passionate she is to help our local businesses grow, while taking care of themselves and their teams. She left with tangible and inspirational takeaways to become to best leaders to our team, customers, and clients. I would recommend Jennifer to a speaking engagement and as a business coach for your company.
charlene wallace
charlene wallace
2022-10-29
Jennifer's customer experience workshop gave me an understanding of how important it is to pay attention to providing my clients with a positive emotional experience as well as the usual great customer service. Her presentation was clear, effective, and engaging. I recommend her!
Tarryn LaFreniere
Tarryn LaFreniere
2022-10-27
I gained a better understanding of what I needed to prioritize in my business. Jen is good at organizing information in a productive way which kept me focused and able to address issues in an efficient way.
Sue Anderson
Sue Anderson
2022-08-19
Jennifer has an amazing way of getting you to look at your business with a different perspective. Going through Jennifer’s Business Breakthrough Strategy Session helped me focus on some very specific areas of my business to increase sales and profits. This has truly helped me uncover hidden opportunities to grow my business and increase profits.
Callista Ramos
Callista Ramos
2022-08-02
We came to Jenn feeling hindered in the rate of our business’ growth and brand awareness. Jenn helped us to unveil and reach every corner of opportunity to get out brand out in front of people and fine tune what we already had going. A specific area Jenn helped us grow significantly was in how we connect with others, especially on social media. Our customer retention rate increased 6% immediately after we began meeting with Jenn.